FAQ

From Denmark we ship through PostNord, but PostNord uses different carriers in each country.

All orders are shipped from Denmark, and delivery time depends on which country you order from. You should expect the goods to be delivered within 3-6 workdays.

Contact us at customerservice@laurie-shop.eu or on our English speaking phone at +45 87 45 40 01
Return address is:
COZE AARHUS A/S
Langs Skoven 19
8541 Skødstrup
Denmark

Yes, depending on which shipping method you choose, the cost will vary from carrier to carrier.

When we have received the returned goods and registered it in our warehouse, we will automatically make a payment back to you. Depending on the payment method and you bank, it can take a couple of days before you will see the payment in your bank account.

Læs Contact us on customercare@laurie.dk or by phone: +45 87 45 40 01 (English speaking) and we will find a solution.

Read more in our silhouette guide here.

Read more in our size guide here.

Sometime there is a delay on the order confirmation e-mail, so if you have not received it right away, it can still appear in your inbox in a half an hour or so. It also happens e-mails ends up in SPAM/Junk folder, so you should look into this folder.

If you still haven’t received your order confirmation e-mail we can check for you if your order has been registered at all. In that case, please contact us on customercare@laurie.dk or by phone: +45 87 45 40 01 (English speaking).