Frequently Asked Questions
Sometime there is a delay on the order confirmation e-mail, so if you have not received it right away, it can still appear in your inbox in a half an hour or so. It also happens e-mails ends up in SPAM/Junk folder, so you should look into this folder.
If you still haven’t received your order confirmation e-mail we can check for you if your order has been registered at all. In that case, please contact us on firstname.lastname@example.org or by phone: +45 7174 7209 (English speaking).
Oeko-Tex is the world most widely spread health certificate. It means that you are guaranteed that clothing at LauRie has not been produced with help from health damaging toxic chemicals, and that every part in our production process has been reviewed by an independent third party.
Oeko-Tex has strict requirements in order to certify companies, and it isn’t only the textiles which has the Oeko-Tex Standard 100 certification. All our components like zippers and buttons are also certified Oeko-Tex Standard 100. It is absolutely important for us to make sure, that our clothing are not produced with and containing toxic chemicals.
Read more about Oeko-Tex here